If you have trouble searching Tettra content using certain terms, the fastest way to dig into this issue is by contacting us at [email protected]. But to expedite the troubleshooting process, you can also do the following:

1. Ensure that the document you're searching for isn't a draft or hasn't been archived. 
2. If you're able to find the page within your account, make sure the search term you were using is located somewhere on the page. If you are using a multi-word search, check to confirm both words are located within the same title, header, paragraph, or table cell. 
3. Once you've confirmed the above, please include a screenshot of the page you're trying to search for, including the search term(s), a screenshot of the search results in the search bar, and any other keywords you tried to search for.

Tips for improving search results with keywords

Tettra indexes the title, headers, and entire body of every page along with other metadata (you can learn more about how searching works in Tettra here.)

 

If you'd like a page to show up for a specific keyword or synonym that isn't naturally included in the page title, headings, or body content, then you can always add a list of keywords anywhere in the page's body content and Tettra's search will index the page for those results.

In the below example, if someone searches for telecommuting, the page will now show up for that search query.

 

Related

• Page editor overview