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Tettra Help Docs

  • Category IconGetting Started
  • Category IconUsing Tettra
  • Category IconKai AI Features
  • Category IconIntegrations
    • Category IconSlack Integration
      • Slack Integration Overview
      • How to Set up the Slack Integration
      • Questions and Answers in Slack
      • Troubleshoot Slash Command on Slack
      • Does Tettra work on the Slack mobile app?
      • How Slack channel notifications work
      • How to add Tettra to a private Slack channel
      • Does Tettra support single-channel and multi-channel guests from Slack?
      • How to share a page to Slack
      • How to Log in with a Different Slack Account
      • How Slack shortcuts and slash commands work
      • How to Whitelist the Tettra App in Slack
      • How to Remove the Slack Integration
      • How to Restrict Slack Logins
      • How personalized Slack notifications work
      • Slack Shortcuts: Slash Commands
      • How to search and share pages using slash commands
      • How to set up Slack notifications for uncategorized pages
    • Category IconGoogle Workspace Integration
    • Category IconGitHub Integration
    • Category IconZapier Integration
    • Category IconNotion Integration
    • Category IconAPI Overview
  • Category IconUsers & Permissions
  • Category IconAccount Management
  • Category IconBilling & Payments
  • Category IconSecurity

Troubleshoot Slash Command on Slack

The Tettra slash command isn't working correctly. For example, the /tettra option does not show up in your Slack app.


You can fix the Tettra slash command by resetting your Slack app permissions. Below is a step by step guide:


Step 1: Settings & administration

When you're on your Slack Workspace, click on the Workspace name on the top left. Click Tools & ettings and on the menu that will appear, click Manage apps. 

 

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Step 2: Tettra Wiki

This will take you to the Slack app directory. Look for and then click on Tettra Wiki.


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Step 3: Configuration


Click on App Details:


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Once you'd redirected to the Tettra app page, click Configuration. 


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Step 4: Remove app

On the Configuration tab, scroll to the bottom and click Remove App. 

 

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A confirmation pop-up will appear. Click Remove App again.


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Step 5: Reconnect Slack 


  1. Click your team's name at the top left of the page, choose Team Settings.
  2. Click Team integrations and then Slack


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  1. Click Connect your Slack Workspace.


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Step 6: Allow

This will redirect you to the permissions confirmation page. Click Allow.

 

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Step 7: Refresh

Refresh Slack on your browser or restart your Slack app if you're using the app.


Related

  • Slack integration overview
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Questions and Answers in Slack
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