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    • Account Management Overview
    • Category IconFor Admins
      • Admin Settings
      • About the monthly analytics email
      • How to delete your team account
      • How to update your team name, logo, and URL
      • How to create your team account
      • Troubleshooting Google Authorization Error
      • Can you set up your own custom domain with Tettra?
    • Category IconExternal Sites
    • How to update your email address
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Troubleshooting Google Authorization Error

When you first create a team or log in to a Tettra account with Google, you might run into a Google Authorization Error: 

 

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This issue can be resolved by an admin in your Google Workspace.


Step 1. Google Admin

Go to Google Admin and click the menu icon to see the dropdown.

 

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Select Security and then API controls.

 

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Step 2. API Controls

In the API controls page, click MANAGE GOOGLE SERVICES.

 

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Step 3. Set permissions

Once redirected to the App Access Control page, make sure that the permissions for Admin and Drive are set to Unrestricted.

 

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If this doesn't resolve the issue, reach out to us in our support inbox or email [email protected] and we'll help troubleshoot the next steps.


Related

  • Account management overview
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