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Tettra Help Docs

  • Category IconGetting Started
  • Category IconUsing Tettra
    • Category IconCategories
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    • Category IconSearching in Tettra
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    • Category IconPage Editor
      • Category IconCreating and Managing Pages
        • How to create a new page
        • How to edit an existing page
        • How to revert to a previous version of a page
        • How to import a file into Tettra
        • How to link to internal Tettra pages and questions
        • How to insert and delete an image on a page
        • Sharing Pages Outside Your Team
        • Invite-Only Categories
        • Updating a Page Owner
        • Updating Page Ownership In Bulk
        • How to archive, restore, and permanently delete a page
        • Can I import a Google Doc in Tettra?
        • How to move pages
        • How to pin a page to the top of a category
        • How to print, export, and save a page as a PDF
        • How to resize and align images
        • How to export your content
        • How to upload a video file on a Tettra page
        • Troubleshooting pages that aren't loading
        • How to upload, attach, and delete files to a Tettra page
        • Category IconEmbedding in Tettra Pages
        • How to lock a page
      • Category IconStyling and Formatting Pages
      • Category IconCollaborating on Pages
    • Category IconTemplates
    • Category IconWorking with Drafts
    • Category IconQuestions and Answers
    • Category IconLinks
    • Category IconTeam Home and Sidebar
    • Category IconBookmarks
    • Category IconDoes Tettra have a mobile app?
    • Documents: Adding PDFs to Tettra
  • Category IconKai AI Features
  • Category IconIntegrations
  • Category IconUsers & Permissions
  • Category IconAccount Management
  • Category IconBilling & Payments
  • Category IconSecurity

How to import a file into Tettra

Tettra currently supports importing Word Docs, Markdown, and HTML files (.docx, .md, .html). 


Note: there is a 1 MB document limit for importing a document as a page. For larger files, you can embed those into an existing Tettra page. 


Uploaded document contents are not searchable. Instead of uploading, consider copying and pasting the contents of the file into a Tettra page. You can copy formatted text, headers, images, etc. from Google Docs and paste it right into a new Tettra page. Tettra will automatically carry over most of the formatting.


Step 1. Click + on the upper left corner of the screen to toggle the dropdown menu. Select Import a document as a page.


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Step 2. In the popup modal, drag-and-drop or select a file from your device. 


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This will automatically open a new draft that contains your newly imported content. Most of the formatting in the document (e.g., bold/italic text, images, headers) will carry over into Tettra's formatting.


Troubleshooting file imports 

If you're having trouble importing a file into Tettra, try these tips below:

  • Remove any animated GIFs.
  • Break the file up into smaller files.
  • Double check the file type to make sure it's supported (.docx, .md, .html).
    • Be sure that if you rename the file, keep its filename suffix (for example, the .md at the end of "Daily Checkin .md").
  • If you continue to have problems, please send a report to [email protected] with the file you're trying to import and we'll look into it further.


Want to import Google docs? Check out our other article, Can I import a Google Doc in Tettra?


If there are other files that you want to import but are not supported, reach out to us over chat or send an email to [email protected]. We'll notify you when those file types are available for import.


Related

  • Page editor overview
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