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Tettra Help Docs

  • Category IconGetting Started
  • Category IconUsing Tettra
  • Category IconKai AI Features
    • Kai : Instant AI Answers
    • Kai Dashboard
    • Enabling Tettra's AI Features
    • AI Auto Answers in Slack
    • Automatically Find and Save Existing Answers from Slack
    • Save AI Generated Slack Thread Summaries as Tettra Pages
    • AI Tags on Tettra Pages
    • AI Generated FAQs from Tettra Pages
    • How to limit the categories that Kai indexes in your account
    • AI Security
  • Category IconIntegrations
  • Category IconUsers & Permissions
  • Category IconAccount Management
  • Category IconBilling & Payments
  • Category IconSecurity

AI Auto Answers in Slack



Tettra's AI features are only available on our Scaling and Professional plans. Learn how to turn on AI in our article Enabling Tettra's AI Features.


After enabling the Slack integration and selecting Slack channels for the integration, you're now ready to get instant automatic answers from Kai in Slack.

Kai looks for questions in your chosen Slack channels and provides potential answers. If the asker confirms the response, the Q&A pair is saved to Tettra, and a threaded message with a link to the detailed answer is posted.


In your selected Slack channel, type in a question as a new thread, and post it. 


Be sure to add a question mark (?) symbol, as that symbol is what cues Kai to answer.


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After you post the question to the channel, an answer from Kai will appear, only visible to you.


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When you click Accept answer, Kai will answer in a thread.


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You and your team can then further discuss the answer in Slack or in Tettra.


Related:

  • file-icon-page.pngNew Feature! Slack Answer Capture 
  • file-icon-page.pngNew Feature! Save AI Generated Slack Thread Summaries as Tettra Pages 
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