Kai : Instant AI Answers
Tettra's AI features are only available on our paid Scaling and Professional plans. Learn how to turn on AI in our article Enabling Tettra's AI Features.
Kai is an AI-powered bot trained on your Tettra knowledge base who can give instant answers in Slack or the Tettra web app.
There are three steps to working with Kai:
- Ask a question and get an answer.
- Tell Kai: is this a good answer or bad answer?
- (Optional) If it was a bad answer, ask a teammate for the right answer, directly from the Slack thread.
1. Ask a question via direct message
In Slack, click on Kai in your sidebar. Type in a question:
You can also turn your colleague's questions in any Slack channel into a question, using the three dots next to the comment:
Kai will answer in a thread like this:
Stale pages won't be indexed by our AI, so that only the most accurate information is included. Private pages are also excluded.
2. Good answer or bad answer?
Here's an example: I asked Kai about user role permissions, and it gave me a good answer, but sent me to the wrong page (an onboarding page!)
This helps train the AI so you and your team get better answers next time!
3. Ask a teammate
If you click "👎 Bad answer," you'll see an "Ask teammates" button:
That will prompt you to ask a question via Tettra.
Ask a question via @mention
Your team can also @mention Kai to get an instant AI-generated answer created from your Tettra knowledge base.
Start typing "Kai" or "Tettra" and then tab forward or click on the Tettra app to @mention the bot.
Finish typing your question/prompt, and post to the Slack channel.
Kai will respond with a summary of information from your Tettra space, and link to an existing Tettra page with more information.
Mentioning @kai will always post the answer on a thread, which will be visible to everyone else in the channel.
Admin Review
Admins can view questions that have been asked in Slack in the Questions area of Tettra, in the Slack Kai tab:
About Security
We use a 3rd party API from OpenAI to do the question-answering. We only send relevant content to answer a question when it’s being asked. They don’t use the data we send them for any training, so it remains private to your team.
Does Kai work with other languages?
Yes! You can ask questions in other languages and get answers from pages in other languages - even in non-Latin alphabets.