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Tettra Help Docs

  • Category IconGetting Started
  • Category IconUsing Tettra
  • Category IconKai AI Features
  • Category IconIntegrations
  • Category IconUsers & Permissions
    • Users and Permissions Overview
    • Category IconManaging Users
      • How to Invite Users
      • How to manage users on the team members page
      • How to add users easily
      • How to set a default user role for new users
      • How to invite Guest Users
      • Guest User Access to Limited Categories
      • How to deactivate users
      • How to modify guest users
      • How to reactivate users
      • How an admin can edit a user's profile
      • How to add guests and users by email
      • How to transfer content ownership when deactivating a user
      • How to modify deactivated users
      • How to Change User Roles
    • Category IconSSO/SCIM
    • Admin Role Overview
    • Editor Role Overview
    • Contributor Role Overview
    • Read-Only User Role Overview
    • Read-Only Users: Suggest an Edit
    • Guest User Role Overview
    • Finding Your User Role
  • Category IconAccount Management
  • Category IconBilling & Payments
  • Category IconSecurity

How to reactivate users

Admins can reactivate any Tettra user that has not been deleted in Slack through their account's settings.


Step 1. Team settings

To access the Team members page, click your team's name to toggle the dropdown menu. Select Team settings.


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Step 2. Deactivated tab

On the Team members page, go to the Deactivated tab and click the dropdown menu next to the selected user. Click Reactivate.


 Only Admins can reactivate users. If you don't see the dropdown menu, then reach out to your Tettra administrator for the proper privileges. 

 

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The reactivated user will now show up in your Active user list and will count toward your billing for total number of users.


Related

  • Account management overview
  • How to manage users on the team members page
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How to modify guest users
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How an admin can edit a user's profile
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